List of 160 Bank Branches in South Africa Offering Smart IDs and Passports

The bank branches are Capitec (78), Standard Bank (56), FNB (11), Nedbank (7), Absa (6), Discovery (1), and Investec (1).
South Africa Smart ID

As of 2026, there are 160 bank branches you can get a Smart ID in South Africa. Notably, only 32 of these locations support passport applications. The South African Smart ID is a modern identity card—which carries citizen’s personal information, photograph, and biometric data—issued by the Department of Home Affairs to replace the older green bar-coded ID book. The main purpose of the ID card is to reduce fraud, identity theft, and document tampering.

The Department of Home Affairs is also the agency issuing South African passport—an official traveling document that allows citizens to travel internationally. Many banks have partnered with the agency to as convenient application and collection points for citizens. It's important to let you know that these ID cards are not independently approved in banks.

The actual approval, processing, and issuing of the Smart ID or passport still happens through the Department of Home Affairs’ national system. The purpose of partnering with banks is to reduce congestion at Home Affairs offices and make the process more accessible for citizens. It also eliminated the need for citizens to pre-book an appointment or pay for their application upfront.

The application process usually works this way: applicants will apply online on the Home Affairs eHomeAffairs platform. After the application is successful, they'll book an appointment at any participating bank branch of their choice to submit their bio-data. Once the documents are processed, they'll notify them and go to collect the completed document.

Banks benefit from this processes because it attracts more customers into considering using their branches. The government, on the other hands, benefits from using existing banking infrastructure and security systems to issue the cards. However, not every bank branch offers the service—only selected branches from participating banks are equipped and authorized to handle the applications.

However, more banks have secured partnership with the Department of Home Affairs in March 2026. This has increased the number of bank branches supporting the smart ID in South Africa by 130.

Passport obtainance at bank branches

South Africa’s bank-based passport system is also part of the long-running partnership between the Department of Home Affairs and major banks to reduce queues and modernise civic services in the country. Notably, passport processing still operates mainly under the older “eHomeAffairs” pilot model introduced in 2016.

However, most of the newly added (130) bank branches currently support Smart ID cards only. Home Affairs Minister Leon Schreiber has said passport services will gradually be added to more branches in the coming months. Standard Bank, First National Bank (FNB), Capitec Bank, Absa Group, Nedbank, and Discovery Bank are the South African participating banks you can obtain your Smart ID or international passport.

Complete List of 160 South African Bank Branches Offering Smart ID and Passport Services

No. Bank Province Branch
1CapitecGautengRosebank Mall
2Standard BankKwaZulu-NatalKingsmead
3FNBGautengMerchant Place
4NedbankGautengRivonia
5AbsaEastern CapePort Elizabeth / Gqeberha
6CapitecLimpopoGiyani Masingita Centre
7Standard BankGautengKillarney Mall
8CapitecWestern CapeCanal Walk
9Discovery BankGautengHead Office
10Standard BankWestern CapeKhayelitsha
11CapitecMpumalangaBurgersfort Morone
12FNBWestern CapeGreenpoint
13AbsaGautengSandton
14CapitecEastern CapeEast London Hemingways
15Standard BankNorth WestVryburg
16CapitecKwaZulu-NatalUmhlanga Gateway F62/15
17NedbankMpumalangaNelspruit
18Standard BankGautengRosebank
19CapitecFree StateParys
20FNBGautengWoodmead
21CapitecGautengPretoria Hatfield
22Standard BankKwaZulu-NatalNewcastle Mall
23CapitecWestern CapeV&A Waterfront
24Investec BankGautengSandown
25CapitecNorth WestRustenburg Platinum Square
26Standard BankEastern CapeNewton Park
27AbsaWestern CapeStellenbosch
28CapitecKwaZulu-NatalDurban Overport
29FNBGautengLakeside Mall
30CapitecGautengMall of the South
31Standard BankGautengSoshanguve Mall
32CapitecLimpopoBela Bela Mall
33NedbankKwaZulu-NatalDurban North
34Standard BankFree StateBloemfontein
35CapitecEastern CapeJeffreys Bay Fountains Mall
36CapitecGautengSoweto Bara Mall
37FNBGautengCenturion Lifestyle Centre
38Standard BankLimpopoTzaneen
39CapitecWestern CapeHermanus Whale Coast Mall
40AbsaGautengKey West
41Standard BankGautengCentral City
42CapitecNorthern CapeKathu Village Mall
43FNBKwaZulu-NatalCornubia
44Standard BankKwaZulu-NatalWestville
45CapitecGautengSandton City L14f
46NedbankGautengArcadia
47CapitecWestern CapeStellenbosch Eikestad
48Standard BankGautengGolden Walk
49CapitecKwaZulu-NatalPietermaritzburg Scottsville
50FNBLimpopoBurgersfort
51CapitecGautengSprings Mall
52Standard BankWestern CapeCapeGate Shopping Centre
53AbsaGautengAbsa Towers
54CapitecEastern CapePort Elizabeth Greenacres 16
55Standard BankGautengGreenstone
56NedbankWestern CapeSt George’s Mall
57CapitecGautengTembisa Birch Acres
58FNBGautengKrugersdorp
59Standard BankKwaZulu-NatalSouth Coast Mall
60CapitecWestern CapeWorcester Mountain Mill Centre
61AbsaGautengCenturion Lifestyle
62CapitecGautengCarletonville Mall
63Standard BankGautengLynnwood
64CapitecKwaZulu-NatalAmanzimtoti Seadoone Mall
65FNBGautengPretoria CBD
66Standard BankNorthern CapeKimberley
67CapitecGautengHeidelberg Mall
68NedbankGautengConstantia Kloof
69Standard BankWestern CapePaarl
70CapitecEastern CapeMthatha York City Centre
71FNBGautengGlen Shopping Centre
72Standard BankGautengWestgate Mall
73CapitecKwaZulu-NatalJozini Shopping Centre
74AbsaGautengSandton
75CapitecGautengMamelodi Square
76Standard BankKwaZulu-NatalChatsworth Centre
77CapitecWestern CapeTyger Valley Centre
78FNBGautengLynnwood
79Standard BankGautengMaponya Mall
80CapitecNorth WestPotchefstroom Mooirivier Mall
81NedbankGautengLakeview Office Park
82Standard BankMpumalangaSecunda
83CapitecKwaZulu-NatalNewcastle Scott
84CapitecGautengSoshanguve Mall V15
85Standard BankGautengCarletonville
86CapitecWestern CapeTable View Table Bay Mall
87FNBGautengKrugersdorp
88Standard BankEastern CapeEast London
89CapitecFree StateWelkom Goldfields Mall 50
90AbsaGautengKey West
91Standard BankGautengJabulani
92CapitecLimpopoPolokwane City Centre
93Standard BankGautengSky City
94CapitecKwaZulu-NatalHarding Corner
95FNBGautengMerchant Place
96Standard BankLimpopoBurgersfort
97CapitecWestern CapeSwellendam
98NedbankGautengArcadia
99Standard BankGauteng5 Simmonds Street
100CapitecGautengEldorado Park
101CapitecGautengEvaton Mall 37b
102CapitecGautengFlorida Goldman Crossing
103CapitecGautengLenasia Trade Route Mall
104CapitecGautengNigel
105CapitecGautengOrange Farm Eyethu Mall L15
106CapitecGautengPretoria Middestad Mall
107CapitecGautengSoweto Maponya Mall Shop 125
108CapitecGautengTembisa Plaza
109CapitecKwaZulu-NatalEmondlo Mall
110CapitecKwaZulu-NatalEsikhaleni Mall
111CapitecKwaZulu-NatalHowick on Main
112CapitecKwaZulu-NatalManguzi
113CapitecKwaZulu-NatalMbazwana
114CapitecKwaZulu-NatalMkuze Plaza
115CapitecKwaZulu-NatalUmzinto
116CapitecWestern CapeCape Town Adderley
117CapitecWestern CapeCitrusdal
118CapitecWestern CapeMitchells Plain Watergate
119CapitecWestern CapePaarl Main Road
120CapitecWestern CapePiketberg
121CapitecWestern CapeVredenburg Weskus Mall
122CapitecEastern CapeElliotdale
123CapitecEastern CapeEngcobo High 306
124CapitecEastern CapeIdutywa Main
125CapitecEastern CapePort Elizabeth Newton Park
126CapitecLimpopoElim Hubyeni Mall
127CapitecLimpopoMatoks
128CapitecLimpopoMetz Mahlakung
129CapitecLimpopoModjadjiskloof
130CapitecFree StateBloemfontein Plaza
131CapitecFree StateBotshabelo Mall
132CapitecFree StateLadybrand
133CapitecNorth WestMafikeng Mall
134CapitecNorth WestNortham Plaza 13
135CapitecNorth WestVryburg Mompati Mall
136CapitecMpumalangaKriel
137CapitecMpumalangaNelspruit Brown
138CapitecMpumalangaSiyabuswa Mall at Moutsiya
139Standard BankGautengBoksburg
140Standard BankGautengCenturion Lifestyle Centre
141Standard BankGautengHeidelberg
142Standard BankGautengJubilee Mall
143Standard BankGautengLenasia
144Standard BankGautengMamelodi Crossing
145Standard BankGautengSanridge
146Standard BankGautengTshwane Mid City
147Standard BankKwaZulu-NatalBridge City
148Standard BankKwaZulu-NatalMatatiele
149Standard BankKwaZulu-NatalMidlands
150Standard BankKwaZulu-NatalUmhlatuze
151Standard BankKwaZulu-NatalVryheid
152Standard BankKwaZulu-NatalWestown Square
153Standard BankWestern CapeCanal Walk
154Standard BankWestern CapeHelderberg
155Standard BankWestern CapeParow Centre
156Standard BankWestern CapeVredenburg
157Standard BankMpumalangaKwagga Plaza Shopping Centre
158Standard BankMpumalangaNelspruit Crossing Shopping Centre
159Standard BankMpumalangaWitbank
160Standard BankEastern CapeLusikisiki

Capitec accounts for 78 participating branches, Standard Bank contributes 56 locations, FNB operates 11 branches in the programme, Nedbank adds 7 branches, and Absa is with 6 branches. Furthermore, Discovery Bank and Investec each contribute one branch, bringing the total number of participating bank branches to 160.

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About the author

Temmy Samuel
Temmy Samuel is the CEO, founder, and financial writer at BigCapital Intel. He is also the tech journalist at BigSwich. You can learn more about him here or connect with him on LinkedIn: linkedin.com/in/temmy.

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